Will I receive a late fee for not sending my rental package materials back on time?
No, we are not imposing late fees on organizations for rental materials that are not returned on time due to the COVID-19 pandemic. Please return your rental materials as soon as you are safely able to do so. If you have requested a refund for royalty fees, please note that we will not be able to issue your refund until after we have received the return of the rental materials.